TMSA Blog

Customer Service

Business Retention Is More Than Customer Retention

By Anne Miner, President, The Dunvegan Group Customers are the lifeblood of any business; without customers, there is no business. And customer acquisition is a significant area of activity and...

6 Considerations For A Successful CRM Investment

By Hernan Vera, Managing Partner. Sales Outcomes, Inc. Customer Relationship Management (CRM) software solutions and their impact on business growth and profitability continue to increase in...

Communications

Communicating With The Europeans

By Peter Owen, Managing Director, ISIS Communications Freight transportation differs across the globe in character. This much is self-evident. The geographical length and complexity of moves vary...

Branding

Brand Experience Strategy Mistakes: Even Though It's Just a Blog!

By Mike Brown, Brainzooming (Facilitator of the upcoming TMSA Marketing Bootcamp in Chicago) Does it matter if your business has a blog or not? And if your business does have a blog, does it matter...

Sales

Business Development, Marketing at Burris Logistics

TMSA Member Spotlight: Business Development and Marketing At Burris Logistics Burris Logistics provides temperature-controlled supply chain solutions at all points of the supply chain through four...

Sales

Strategic Thinking: Solution Selling Is The Real Problem

By Mike Brown, founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike will lead the TMSA Marketing Bootcamp Oct. 28-29 in Chicago. > Details Talk to B2B...

TMSA

Mike Grauel Named To TMSA Board of Directors

TMSA is pleased to announce that Mike Grauel has been named to its board of directors. Grauel is Regional Vice President of Sales for Southeastern Freight Lines, and several markets in the Southeast,...

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