TMSA Blog

Communication

Fuel Productivity and Motivate Your Team through Communication

By Hilary Jane Grosskopf, author of Awake Leadership: A System for Leading with Clarity and Creativity and Awake Ethic: A System for Aligning Your Action with Your Core Intentions. She is a...

Strategy

TMSA Seeks Chief Strategy Officer

As TMSA expands its value proposition and service offerings to members, the association's Board of Directors has approved the decision to expand staff resources that will support the growth of the...

Customer Service

The First One to Commit to the Experience Wins

By Robert Rose, Chief Strategy Officer of The Content Advisory, the Consulting & Education Group of Content Marketing Institute. For more than 20 years, Rose has been helping marketers to tell their...

Talent Management

Promoting Employee Happiness

By Caliper, a human capital analytics company leveraging decades of data and validated assessment results to predict and select high-quality candidates. Caliper is a TMSA Affiliate member. Everyone...

Sales

5 Steps to Successful Sales in Transportation and Logistics

In the 2017 TMSA Sales & Marketing Metrics Study, outside sales employees with transportation- and logistics-related companies contributed on average about 51% of the revenue for respondent companies...

Product Alert: Transportation's First RFP and Bid Management Application

By Brian Everett, CEO of the Transportation Marketing & Sales Association Here at TMSA Headquarters near Minneapolis it's uncommon to host visits by TMSA members in the dead of winter, so I was...

Customer Service (CX)

How the Flywheel Approach & Digital Communications Can Improve Your Overall Customer Experience

By Nadine Nocero-Tye, Director of Client Services for SyncShow, a TMSA Affiliate Member Customer experience can be defined as any interaction that your organization has with your customer. Thanks to...

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